Overview

IMPORTANT : If you made your purchase of an Oli-Melo product on Amazon website, please directly contact Amazon customer support for any return or refund request you might have.

If you purchased your Oli-Melo product on www.oli-melo.com : 

Each Oli-Melo product is sold with a unique warranty specific to its Oli-Melo product type:

  • Oli-Melo Baby Earmuff :

Oli-Melo Baby Earmuff are covered under a 30 day warranty from the date of the warranty activation, which can only happen 7 days after the product purchase. 

  • Oli-Melo Foldable Baby Bathtub :

Oli-Melo foldable baby bathtubs are covered under a 30 day warranty from the date of the warranty activation, which can only happen 7 days after the product purchase. 

Activate warranty

Since the Baby Earmuff are single-user devices, use by more than one person, including purchasing second hand, will invalidate the warranty. Please keep your original proof of purchase from www.oli-melo.com or an authorized retailer as it is required to exercise your warranty. This product warranty allows you to return the product to then either profit of a full refund (minus return shipping cost) OR being entitled to a free of charge replacement of the product to the address of initial purchase. 

  • Oli-Melo Baby clothing and accessories:

Oli-Melo Baby clothing and accessories are covered under a 30 day warranty from the product purchase date.  Any second hand purchase invalidates the warranty. Please keep your original proof of purchase from www.oli-melo.com or an authorized retailer as it is required to exercise your warranty. This product category warranty allows you to return the product to then either profit of a full refund (minus return shipping cost) OR being entitled to a free of charge replacement of the product to the address of initial purchase.

Our refund and returns policy lasts 30 days post purchase (or warranty activation for specific products). If 30 days have passed since your purchase (or warranty activation for specific products), we can’t offer you a full refund or exchange.